Shipping Policy
Revolutionizing cleanliness with innovative solutions that make every home shine brighter
At Glowzen, we are committed to ensuring that your orders reach you quickly and safely.
Shipping Coverage
We currently deliver across India.
International shipping is not available at this time.
Order Processing Time
Orders are usually processed within 24–48 hours (business days only).
Orders placed on weekends or holidays are processed the next working day.
Delivery Time
Standard delivery time: 3–7 business days depending on location.
Remote or rural areas may take slightly longer.
Shipping Charges
Free shipping on orders above ₹1499.
A standard delivery fee applies to orders below this amount.
Order Tracking
Once shipped, customers will receive a tracking number/link via email or SMS.
Tracking information may take up to 24 hours to update after dispatch.
Delays in Delivery
Delivery timelines may vary due to weather, strikes, natural disasters, or courier delays.
Glowzen will keep you updated in case of significant delays.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 48 hours with photos of the package and product.
In case of lost shipments, we will coordinate with our courier partner to resolve the issue or arrange a replacement/refund.
Contact Us for Shipping Issues
📧 Email : info@glowzen.com
📍 Address : Gujarat, India